The Independent Insurance Agents & Brokers of America named 17 member agencies of the Independent Insurance Agents & Brokers of New York as Best Practices agencies. The 17 selected agencies were among hundreds of firms that participated in an annual Best Practices Study, conducted by the IIABA and Reagan Consulting, an Atlanta-based firm providing advice to leading agents, brokers and financial institutions.

The IIABA and Reagan Consulting say the Best Practices Study was started in 1993 to help IIABA members build and maintain the value of their agencies. By studying the leading agencies and brokers in the country, the association says it hoped to provide member agents with meaningful performance benchmarks and business strategies that they could adopt or adapt for use in improving agency performance.

Once every three years, agencies are nominated for each of the studies’ revenue categories by the insurance community. The agencies submit operational information in many areas. Then, IIABA and Reagan Consulting evaluate and rank the results, culminating in the top 30 agencies in each revenue category earning the status of “Best Practices Agency.”

The 17 agencies are:

•  Antalek & Moore Insurance Agency in Beacon
 
•  Austin & Co., Inc. in Albany
 
•  Capital Bauer Insurance Agency Inc. in Albany
 
•  Charles W. Merriam & Son, Inc. in Schenectady
 
•  Curran Cooney Penny Agency in East Hills
 
•  First Niagara Risk Management, Inc. in Rochester
 
•  Gilroy, Kernan, & Gilroy, Inc. in New Hartford
 
•  Jankowski Agency, Inc. in Broadalbin
 
•  M&T Insurance Agency, Inc. in Buffalo
 
•  MGM Associates in Penfield
 
•  Northern Insuring Agency, Inc. in Plattsburgh
 
•  Perry & Carroll, Inc. in Elmira
 
•  R.J. O'Brien Insurance Agency in Glens Falls
 
•  SKCG Group, Inc. in White Plains
 
•  Spain Agency in Mahopac
 
•  Thousand Islands Agency in Clayton

•  York International Agency LLC in Yonkers

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