While Erie made significant progress in using drones this year, there’s still a lot of untapped potential, says Gary Sullivan, VP of subrogation claims. That’s because not only are insurers looking for a good solution to the problem of adjudicating unsafe or otherwise difficult claims, but the underlying technology is firmly in place to make the transition quick.
“It’s a tool in the toolbox that has a lot of promise,” Sullivan says. “There are engineering firms that help serve the property claims industry that have received approval. There are carriers waiting for the FAA to come out with new regulations so they can frame a program on their own. And there are companies out that are developing applications for drone operators that are so advanced, in my humble opinion, we haven’t had the need to go outside of what’s provided by them.”
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