IVANS Inc. announced that it is helping EMC Insurance Cos. increase market share and respond to customers faster by implementing a real-time Web service leveraging IVANS’ Real-Time solution, Transformation Station. Once an agent updates his credentials via EMC’s website, the data is immediately synchronized with IVANS Transformation Station, so the agent no longer has to re-enter his user ID and password in his agency management system, according to IVANS.
The product was designed to enable the agent to have an accurate and secure, single sign-on to the agency-company interface and EMC’s website, and faster access to the agent’s policy data, resulting in agents quoting EMC more frequently. Real-time web service was created to allow agents to sign on once to EMC’s website and gain access to multiple applications without being prompted to log-in again.
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