What could a college campus possibly have in common with a health insurer's operation centers? Very little, but a telecommunication technology common throughout college campuses has improved one health insurer's business.Blue Cross of Northeastern Pennsylvania (BCNEPA), a health insurance provider with its headquarters, an operation center and a technology center in Wilkes-Barre, Pa., recently saw growth in its employee base; so much so, that its 20-MB-per-second, point-to-point corporate network link was not handling the workload between headquarters and the operation center.
The IT team at BCNEPA supports 300 servers, a mainframe, two RS/6000 servers and the computing needs of about 1,000 employees.
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