Maryland Auto Insurance has implemented Majesco P&C Suite and Majesco Bureau and Content Services for its commercial auto line of business.
The implementation included quoting, rating, underwriting, policy management, billing, document generation/management, and program-based underwriting. MAI expects enhanced customer service through real-time policy issuance, as well as a better agent experience by giving them real-time access to issue policies and print policy documents.
"Our implementation of Majesco P&C Suite marks a significant accomplishment for Maryland Auto Insurance and provides a new foundation that reinforces and demonstrates our commitment to insure and service our customers who have increasingly higher expectations,” said Paul Deter, Senior Director of Fiscal & IT at Maryland Auto Insurance. “Modernizing our core insurance business systems was the foundation of our business transformation strategy, which will support further initiatives to support our customers while optimizing our business. The strong partnership with Majesco, their in-depth solutions, and their commitment to customers was key to our successful implementation and transformation journey."
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