Merchants Bonding Company Selects SIMS Claims

Merchants Bonding Company has selected Systema Software, LLC’s SIMS Claims to administer its surety bond claims.

The move is part Merchants Bonding Company’s ongoing growth strategy. SIMS Claims was selected after careful consideration by the company's IT and claims department, it said. Systema Software was pegged as the most equipt to aid the firm achieve its long term goals.

“We selected Systema’s SIMS Claims for several reasons. First, it stood out as the highest quality product at the best price point. Its modern look and feel will meet the expectations of today’s millennial workforce,” said Steve Dorenkamp, vice president and claims manager at Merchants Bonding Company, in a statement. “In the end, we feel we’ve invested in more than a software package; we’re getting a powerful management system with the capabilities to impact our processes and provide deeper insights for our future success.”

Merchants Bonding Company operates in all 50 states and is the 14th largest surety writer in the U.S. The Des Moines, Iowa-based company provides bond underwriting and services to more than 2500 agents.

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Core systems Claims Customer experience Data and information management
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