Mitchell Partners to Enhance WorkCenter Total Loss

Mitchell International Inc., a provider of technology, connectivity and information solutions to the P&C claims and collision repair industries, has entered a total loss vehicle replacement partnership with Zag, a TrueCar Inc. company and provider of online and mobile car buying programs.

Mitchell says providing a dedicated Total Loss Auto Buying Program as a complement to WorkCenter Total Loss will help carriers increase customer satisfaction and loyalty. WorkCenter was developed in conjunction with J.D. Power and Associates.

WorkCenter is an end-to-end physical damage claims settlement workspace designed to power all of an insurers' physical damage claims processing needs, including dispatch, repairable estimating, total loss valuation, repair management, review and reporting.

Mitchell adds that the partnership promises to help auto insurers ease the total loss process with claimants and policyholders, since Zag's Total Loss Auto Buying Program offers comprehensive research tools that allow customers to see safety ratings, read reviews, scroll through photos, watch videos and obtain context around price quote comparisons. Zag operates more than 4,500 franchised car dealerships and offers new car buyers a Low Price Guarantee, Mitchell says, and used car buyers a Buy with Confidence.

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