Motivated by tougher competition, regulatory reporting, compliance requirements and the need to become more customer-centric, many property/casualty insurers are updating their strategies and replacing legacy claims management systems (CMS) with a single CMS that can support personal, commercial and specialty product lines from a single platform, according to a new report from Aite Group.

Based on requests for information from CMS vendors, “Claims Management Systems for Top-Tier and Multi-line North American P&C Insurers: Changing of the Guard” examines, profiles and rates claims management systems for top-tier and multi-line property/casualty insurers in North America.

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