Kathy Brown, director of group insurance claims at Mutual of Omaha, welcomed the go-live. “We are very pleased that
FINEOS Claims replaces an in-house legacy system previously in place at MoO. It presents information to claims managers and administrators in a comprehensive, easy-to-navigate system. The solution is built to deliver rules-driven business process management capabilities, which allow Mutual of Omaha’s business users the flexibility to make changes or modify processes as their workflows evolve and are optimized. The FINEOS Claims solution is built on the
“We would like to congratulate Mutual of Omaha on the successful implementation of FINEOS Claims, and look forward to working together in partnership to maximize the benefits of the new system.” says Michael Kelly, CEO, FINEOS Corp., which is based in Ireland. “We would also like to thank our North American FINEOS team for another very successful customer delivery, which continues our strong implementation track record.”