FINEOS Corp. announced the successful go-live of its FINEOS Claims solution at Mutual of Omaha (MoO), a North American provider of full-service, multi-line insurance and financial services products. MoO will use the system to manage claims operations for its group employee benefits products, including short and long term disability products.

Kathy Brown, director of group insurance claims at Mutual of Omaha, welcomed the go-live. “We are very pleased that FINEOS Claims has been successfully deployed. We believe we now have the platform for a best-in-class solution that supports our growing lines of business, positions us to deliver a more efficient claims process and maintains the exceptional levels of service that MoO customers have come to expect.”

FINEOS Claims replaces an in-house legacy system previously in place at MoO. It presents information to claims managers and administrators in a comprehensive, easy-to-navigate system. The solution is built to deliver rules-driven business process management capabilities, which allow Mutual of Omaha’s business users the flexibility to make changes or modify processes as their workflows evolve and are optimized. The FINEOS Claims solution is built on the FINEOS Insurance Platform which encompasses the highly scalable and innovative FINEOS service-oriented architecture (SOA).

“We would like to congratulate Mutual of Omaha on the successful implementation of FINEOS Claims, and look forward to working together in partnership to maximize the benefits of the new system.” says Michael Kelly, CEO, FINEOS Corp., which is based in Ireland. “We would also like to thank our North American FINEOS team for another very successful customer delivery, which continues our strong implementation track record.”


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