New Mexico Mutual Insurance, provider of workers' compensation insurance in New Mexico, selected Ahshay, DataCare workers' compensation software.
NMMI wanted a proven commercial-off-the-shelf workers' compensation system to support all aspects of its workers' compensation administration, DataCare said, including front-end data capture capabilities, report creation, caseload management as well as consulting and implementation services.
"DataCare gave us everything we needed for medical case management. Their service after the sale and ongoing support has been fantastic. We have seen better coordination between adjusters and case management and a reduction in our cost to manage cases. I would absolutely recommend them," said Tim Thackaberry, director of information technology at New Mexico Mutual.
DataCare's Ahshay supports medical case management, express approval, utilization review, bill review and utilization review connectivity, decision analytics, case/workflow management, correspondence management and system administration, DataCare said, and the technology provider partners with clients on information technology initiatives to improve customer service, increase operational efficiency, and maximize compliance.
Phase 1 of the adoption of DataCare includes the configuration and setup for processing and tracking medical case management. DataCare said the application will enable New Mexico Mutual personnel to better:
- Monitor caseload and make more balanced work assignments
- Report on return-to-work with hard and soft savings
- Track average turn-around time
- Eliminate double entry of billing information by exporting directly to Quickbooks
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