Mitchell International, San Diego, released an enhanced version of FirstEstimate, a Web-based estimating system for the automotive collision repair and claims industries. The new version, FirstEstimate 1.5, includes more features that enable insurers to expand their direct repair programs and direct appraisal programs to out-of-network, rural or low-volume shops and independent adjusters.Based on the work that Greenwich, Conn.-based IVANS Inc. has done with national healthcare payers, the company has crafted a customized solution for payers that provides them with a fully managed provider network solution that meets the latest guidelines of the Health Insurance Portability and Accountability Act and the Centers for Medicare and Medicaid Services. IVANS also provides customized end-user billing and will solicit and connect all providers the payer wants to communicate with electronically.

OneShield Inc., Woburn, Mass., completed development of its core policy processing system-Dragon-for personal lines. This initial release automates insurance purchasing processes for auto, homeowners and personal umbrella coverages in Florida, New York and Illinois. The next release will complete those lines for all states and enhance the system's personal lines offerings with specialty forms and coverages.

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