Dragon Billing handles the full billing lifecycle from billing instruction to close, and manages direct and agency billing across all lines of business. Automation of commissions, exception handling, promise and delinquency processing, carry forwards, write-offs and refunds are included in Dragon Billing's functionality. With Dragon Billing, insurers can put customers first by providing flexible billing options, payment plans and features like tasks to help resolve customer issues quickly and easily.
OneShield says Dragon Billing delivers process efficiencies, speed to value and enhanced customer and agent services. The product is built on OneShield's Dragon platform and designed to be implemented as a standalone solution or with Dragon Policy – no integration is required between the two solutions.
