National P&C Insurer Confie has selected One, Inc.’s suite, AppOne, as its new core agency management platform, the company has announced.
With the move, the California-based insurer aims to improve productivity for its growing portfolio of brokerages and provide better customer service to clients. One, Inc.’s suite allows Confie to expand its centralized underwriting process to include all acquisitions more immediately, better manage balances owed by customers and post real-time payments while reducing ownership costs, among other benefits, the companies said.
“To keep pace with our volume of acquisitions, we needed an agency management solution that would enable us to onboard new acquisitions quickly while at the same time manage the complete end-to-end lifecycle of our customers,” said Valeria Rico, CEO of Confie. “AppOne and One, Inc.’s related products will allow us to understand the complete lifetime value of our customers including our ROI on advertising, a feat which is a first in the agency space.”
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