Redmond, Wash.-The life insurance division of Pacific Life Insurance Co., a Newport Beach, Calif.-based provider of life insurance products and services, selected Redmond, Wash.-based Microsoft Corp. to help standardize Pacific Life's data infrastructure, reducing overall costs and bringing improved business intelligence (BI) capabilities to more than 800 employees nationwide.The company's life insurance division was faced with a strong dependency between business and IT workers. Executives, business analysts, finance personnel and customer service groups that rely on corporate data found it difficult to access and analyze important business information due to Pacific Life's complex data schema.
"Our data systems are so dense and our reporting requirements so varied, we needed a robust, standardized solution that would enable our various business factions to be more self-sufficient and free our IT groups to focus on infrastructure improvement projects," says Cameron Cosgrove, vice president of information technology at Pacific Life.
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