Brookfield , Wis. , - Pekin Insurance Co., a provider of property, casualty, life, individual, business, and group products, plans to implement an advanced billing solution from Fiserv Inc., a Brookfield , Wis. , provider of technology solutions for the financial and insurance industries.

Located in Pekin , Ill. , the 87-year-old carrier has grown to service more than 452,000 policyholders across five Midwestern states, which has necessitated the need for a modern, more flexible billing system, ultimately choosing Fiserv’s Advanced Billing (FAB). FAB supports personal and commercial lines of business in any combination: agency, account, and group/special billing, with different effective and expiration dates. It is an open-architected, platform-flexible solution using J2EE standards.

“Our cross-functional team took a long-term view. We wanted the solution selected to meet future as well as current functionality needs,” said Rod McKimson, vice president of systems for Pekin Insurance. “Even with a substantial history with Fiserv of nearly 30 years, we investigated all of our options. After carefully researching systems, we selected FAB based on its strength. FAB provides more flexibility and efficiency, and will enable better customer service for our agents and insureds. From a technical perspective, the FAB architecture, with its service layer and service orientation, aligns well with ours.”



Source: Fiserv

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