“Many factors contributed to the success of this project including good communication and software quality,” says Rod McKimson, VP of IT for Pekin Insurance. “We wanted an advanced billing solution and streamlined procedures that supported the business goal of providing optimal service to our home office staff and agents. We also needed an avenue to provide flexible, quick-to-market solutions for our ever-changing business needs. With the FAB billing implementation, we have met these goals."
The Java-based solution is designed to handle the complexities of premium billing with functions that addresses specific insurance needs. Popular features include electronic funds transfer, agency reconciliation and cash with application management.