OneShield Market Solutions for TPAs is described by the vendor as a secure, cloud-hosted and configurable claims administration platform that will support multiple insurers, accounts and lines of business with automated workflows and rules designed to meet the needs of TPAs.

Expected benefits include:

  • User-configurable workflows for improved efficiencies and consistent handling of files with measurable touch points
  • Paperless files
  • Securely access of the system at a third-party vendor's and attorney's sites
  • Replacement of manual tasks with an automated rules engine.
  • Automated population of routine forms
  • Automated user interfaces that further reduce manual data entry into multiple systems

 
"Our challenge was to find a systems vendor that understood our unique claims processing requirements, including the need to modify the system with limited or no programming skills," says Rob Carver, claims manager, PFRACP. "The core cloud-hosted platform was deployed within weeks of contract signing and configuration efforts to meet our unique processing requirements are underway."

OneShield Market Solutions for TPAs is described by the vendor as a secure, cloud-hosted and configurable claims administration platform that will support multiple insurers, accounts and lines of business with automated workflows and rules designed to meet the needs of TPAs.

Expected benefits include:

  • User-configurable workflows for improved efficiencies and consistent handling of files with measurable touch points
  • Paperless files
  • Securely access of the system at a third-party vendor's and attorney's sites
  • Replacement of manual tasks with an automated rules engine.
  • Automated population of routine forms
  • Automated user interfaces that further reduce manual data entry into multiple systems

"Our challenge was to find a systems vendor that understood our unique claims processing requirements, including the need to modify the system with limited or no programming skills," says Rob Carver, claims manager, PFRACP. "The core cloud-hosted platform was deployed within weeks of contract signing and configuration efforts to meet our unique processing requirements are underway."

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