The
Mark J. LaLonde, VP of
Babette Roush of Associated Insurance Agencies Inc. was named was named the 2010 PIA National Customer Service Representative of the Year. The award is given annually to an outstanding agency customer service representative who works for a PIA member insurance agency, and has improved agency operations, served clients in a unique or extraordinary way, and engaged in community involvement and activities to advance the betterment of the insurance industry, says PIA.
Also, the association named Kristen M. Scott the 2011 PIA National Young Insurance Professional of the Year. The award recognizes outstanding achievement by a young insurance professional.