Las Vegas - An Allstate executive is among the IT pros who have been named winners of the Pink Elephant Inc. 2007 IT Infrastructure Library Awards.
The awards, presented at the Toronto-based consulting company’s 11th annual International IT Service Management Conference and Exhibition in Las Vegas, recognize achievement in four categories: ITIL Project of the Year, ITIL Practitioner of the Year, ITIL Certification Student of the Year and ITIL Case Study of the Year.
Cathy Kirch of Allstate Insurance Co., Northbrook, Ill., was named ITIL Practitioner of the Year for dedication to ITIL best practices and commitment to sharing knowledge about ITIL outside her organization. The winner must work for company at the practitioner level of ITIL.
The Project of the Year award went to the state of North Carolina for work that scored high marks for having a clearly defined project, dedicated management, clearly documented and communicated objectives, a commitment to ITIL best practices, involvement of certified staff, and documented and measurable benefits.
ITIL Certification Student of the Year was Johnny Cox, a service desk team leader for Irish-based ACCBank/Rabobank. Cox won by achieving the highest exam score in the ITIL service manager course–an advanced level of ITIL education. He demonstrated knowledge of the goals, benefits and challenges of service support and service delivery as well as the integration points between those processes. International examination institutions nominate candidates for the award.
The award for ITIL Case Study of the Year was shared by Catherine McGregor, department manager of process support services for the Bank of Montreal’s BMO Financial Group, and Stacy Prescott, process strategy manager at Capital One Financial Corp. McLean,Va. The award is based on a case study presentation at the annual conference. The winners, who demonstrated concrete examples of successful ITIL projects, were chosen by conference attendees.
The awards are intended to further the cause of ITIL adoption, Pink Elephant officials say.
“For years, Pink Elephant has worked diligently to increase awareness of ITIL’s best practice framework on a global scale,” says George Spalding, a Pink Elephant vice president. “Part of this work has included the introduction of an awards program to further illustrate and promote ITIL’s benefits.”
Source: Pink Elephant Inc.
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