Mayfield Heights, Ohio - The Progressive Group of Insurance Cos.' national catastrophe response team (NCRT) stands at the ready to handle increased claims volume resulting from weather-related events including hurricanes, tornadoes, hailstorms and floods.The company has opened its first permanent catastrophe response center in Mayfield Heights, Ohio, claiming it is even better positioned to deliver 24/7 claims service when people need fast, accurate claims resolution most.
Progressive's NCRT is made up of an "inside" operations team and an "outside" field response team--both consisting of full-time claims representatives from throughout the United States who either serve in this capacity on a regular basis or have signed up for "CAT duty."
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