Property Damage Appraisers Inc., a company that performs damage appraisals for autos, property, heavy equipment and other assets, has launched PDA Xpress, a tool that turns customers’ smartphones into easy-to-use appraisal tools that can increase adjusters’ efficiency, decrease cycle times to three hours or less and help adjusters close claims quickly.
One of the features of PDA Xpress is that it’s a Web-based tool, which eliminates the need for customers to waste space on their phones by downloading an app.
To file a claim, adjusters need to send a link to a user’s phone via a text message. Through this link, vehicle owners can access PDA Xpress, take photos of their damaged vehicles and submit their photos using the tool.
PDA then reviews the images, completes an estimate and returns the finished estimate to the adjuster for repairs within three business hours, eliminating the need to schedule an appraisal or visit a body shop. The entire estimate process is managed by PDA, not the adjuster, reducing cycle time.
In cases where damage can’t be appraised through images alone, PDA will dispatch an experienced appraiser from its nationwide network.
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