A blog post from Pat Speer asked "Does Anybody Know How to Fix the Industry's Image Problem?" prompting a fair number of readers to respond.
Both on Twitter and thanks to a great comment on the original piece, a conversation has broken out about where to look for answers within the enterprise, as well as the nature of the question. Below is a sample of the responses we've seen on Twitter.
Keep the conversation going by responding to these in the comments section below, or tweet your thoughts at us (@_INN).
@ _inn I think individual agent knowledge, work ethic and accountability are critical, if only to force companies to act "in good faith."
— MATIC (@zmobboss) February 27, 2013
@ _inn better training - teach those in the business what business we are REALLY in - risk transfer NOT sales!
— Garth Leone (@gmleone) February 27, 2013
@ _inn Education, for those who care. Others believe TV ads for attorneys painting entire industry in worst possible light. Losing battle.
— Jim (@SIUHeadline) February 23, 2013
@ _inn be fair, pay claims on time, DON'T BE EVIL
— David Hayden-Case (@davidhaydencase) February 28, 2013
@ _inn Apparently we insurance people don't. The book's conclusion was our familiar, "we're misunderstood" whine.
— Bruce Hicks (@oldst1x) February 27, 2013
Register or login for access to this item and much more
All Digital Insurance content is archived after seven days.
Community members receive:
- All recent and archived articles
- Conference offers and updates
- A full menu of enewsletter options
- Web seminars, white papers, ebooks
Already have an account? Log In
Don't have an account? Register for Free Unlimited Access