Safe Auto Insurance Co. is investing in enterprise content management (ECM) solutions in an attempt to better serve its policyholders.

Hyland’s says its OnBase solution will connect information in Safe Auto's Guidewire policy management, billing and claims systems by incorporating unstructured data and supporting documents that come in paper forms, pictures and .wav files. The integration, according to Hyland, creates an easy way for Safe Auto's agents to retrieve inbound and outbound documents from either system in which they currently are working.

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