A study released in June by Giga Research, an operating unit of Cambridge, Mass.-based Forrester Research Inc., provides insights into specific spending areas that CIOs presently value.The study, "Improving Business and IT Efficiency," culled insights from 10 CIOs across the United States and Canada in the property-casualty, life/health and specialty insurance industries.
Perhaps to nobody's surprise, large-scale IT spending projects have taken a back seat, with spending priorities selectively centered in areas such as software, network equipment and salaries/benefits.
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