Waltham, Mass. — A study of senior IT professionals at 150 North American and European large enterprises—including insurance companies—by global advisory and consulting firm Ovum, Boston, revealed that fewer than 50% rate their tools “good” in maintaining high performance of applications on their corporate networks.
The research, commissioned by Ipanema Technology, a Waltham, Mass.-based developer of application traffic management solutions, showed the highest satisfaction of network performance tools is with business software applications (45%), followed by voice applications (39%) and video conferencing (31%).
“These results suggest that the current approach has some significant limitations,” says Peter Hall, principal analyst in Ovum’s Enterprise Practice and co-author of the report.
The research also found that, as a result, between 65% and 80% of respondents might be willing to pay network service providers more to improve application optimization. The areas of most interest include:
* Improving the quality of service to guarantee performance of business critical applications.
* Acceleration technologies to reduce WAN bandwidth and delay constraints for business critical applications.
Moreover, some 60% of North American respondents said they either are, or would, consider using a third-party for monitoring and optimizing performance.
According to Hall, “The research demonstrates the critical role of enterprise networks on the health of the enterprise and the interest of enterprises in adopting managed services for applications networking optimization and 24/7 network and applications performance monitoring.”
“These results confirm the value-added services trend we have been seeing in the market for several years,” says Jeffry Herman, VP and GM of Ipanema Technologies’ North American operations. “While European firms are more experienced partnering with managed service providers for application optimization needs, North American firms are now seeing the benefits of using such services, which have been recently launched by BT, Orange Business Services and Cable &Wireless, among others."
A copy of the complete report can be obtained here.
Source: Ipanema Technologies
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