As two bastions of tradition, neither the legal profession nor insurance carriers eagerly jumped onto the Internet bandwagon in the late 1990s.But now, the dust of the dot-com wreck is settling, and carriers and their counsel are beginning to see where it makes sense for them to use online technology to manage legal costs and improve collaboration.
Not surprisingly, the Internet is proving itself useful in electronic billing and payment, communication on case planning and budgets, and collecting legal performance data.
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