Des Moines, Iowa — As part of
According to DALBAR, the strength of the sites’ ratings is due to the quality and range of capabilities provided to plan sponsors and the effectiveness with which plan administrators and participants can perform activities online.
“Our overarching goal is to be easy to do business with,” says Susie Thomann, VP and CIO, retirement and investor services at The Principal. “We apply what we learn through customer feedback and focus groups to create the best experience possible. We’re honored to be so highly ranked by DALBAR.”
The Principal received recognition for its easy-to-use online account monitoring functions and investment tools. The company also was recognized for thorough regulatory information and accessible plan reference materials to help sponsors understand and feel confident in their defined contribution retirement plans.
Source: The Principal Financial Group
