Torus, a global specialty insurer, has selected Guidewire ClaimCenter as its global claims management system for all lines of business. ClaimCenter is a product of Guidewire Software, a provider of flexible core systems to P&C insurers.
Torus says it selected Guidewire largely on the strength of ClaimCenter's ability to support the insurer's commercial and specialty lines of business, and its flexibility to manage claims globally. Torus also says that with ClaimCenter, it will optimize claims management and operational administration, resulting in increased claims-handling efficiencies, improved outcomes and a differentiated service to customers.
“Our goal is to be recognized as the premier claims organization in the insurance industry,” says Rob Powell, Torus' global head of claims. "The performance and operational visibility improvements ClaimCenter provides, such as the system's built-in performance metrics to ensure we are performing to our internally established best practices, will certainly help us achieve this, and will also demonstrate our 'willingness to pay' philosophy."
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