TransGuard Insurance Company of America Inc. and Occidental Fire & Casualty Company of North Carolina, both members of the IAT Insurance Group, have implemented e-SignLive, an electronic signatures application from Silanis, in an effort to improve internal processes, ease of doing business for independent agents, and delivering a better customer experience.
Prior to implementing e-SignLive, IAT’s independent agents spent too much time following up with insureds to get new business and renewal applications signed, e-SignLive said. By automating the process using cloud e-signatures, IAT believes it will improve workflow and increase the rate of completed applications.
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