Tufts Health Plan has selected and deployed a software platform for e-billing, e-payment, and online customer care from edocs, Natick, Mass. By enhancing its existing site with the edocs applications, Tufts HP is offering comprehensive functionality for enrollment, billing, reconciliation and payment.

"Customer satisfaction is paramount at Tufts Health Plan. We continue to invest in technologies that satisfy our customer's needs. Using edocs software we are able to improve the quality of service for our employer groups," says Phil Mandeville, director of application delivery at Tufts Health Plan.

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