Despite the scarcity of stand-alone packages and portals, insurance CIOs increasingly are interested in underwriting solutions, with a greater emphasis on usability and automation, according to Celent's recent report, "2013 North American CIO Survey."
Four categories of initiatives consume just over half of insurers' total new project resources, according to the survey. As in prior years, policy administration initiatives, at 21 percent, took the largest share. The new business/underwriting/rating; distribution and external portals; and claims categories followed, each with shares ranging from 10 to 13 percent.
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