USAA Honored by FEMA

Published May 22, 2009, 3:42 p.m. EDT

Updated May 22, 2009, 3:43 p.m. EDT

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The U.S. Department of Homeland Security’s Federal Emergency Management Agency presented USAA with the National Flood Insurance Program’s Administrator’s Quill Award. The award recognizes the company that writes the highest number of flood insurance policies within a given year.

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Phoenix-based USAA, which also has corporate offices in San Antonio , provides property and casualty insurance to members of the military and their families.

USAA received its award during FEMA’s 2009 National Flood Conference in Boston , reports the Phoenix Business Journal.

In other news, USAA Executive Vice President Wayne Peacock will keynote the first ever Forrester Research Customer Experience Forum in New York on June 22-23. Joined by F. William McNabb, CEO of Vanguard, a financial services firm, the two will describe how they are continuing to earn the trust of their customers, and how technology is enhancing the overall customer experience.