Wayne Insurance Group Replaces Aging Core Systems

Wayne Insurance Group has selected Innovative Computer Systems' Finys Suite software to replace its aging legacy systems, the company announced today.

The Wooster, Ohio-based company offers personal auto and homeowners’ coverage through a network of 130 agents and a trio of carriers. Unlike its previous core admin system, Finys Suite will enable Wayne Insurance to offer employees, agents and consumers the same user interface in order to improve processing times on transactions. Implementation is currently 40% done, according to the companies.

“Each company in the Group had a different imaging system, and there were two policy/claim/billing suite systems,” said Tim Suppes, vice president of operations and CIO at Wayne Insurance Group, in a statement. “We were looking for single vendor who could deliver a web-based system that would handle all three companies and the various lines the Group offers, as well as a system that was agent focused vs. internal focused.”

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Core systems Customer experience Policy adminstration Cloud computing
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