Approximately 50 percent of P&C insurers recently surveyed expect to offer their policyholders the ability to look up information, pay bills or report claims via mobile by the end of this year, according to a Novarica report titled “Mobile in Insurance Beyond Personal Lines: Current Trends and Expectations.”
More than 70 percent of P&C insurers have plans to invest in those capabilities over the next several years as well; 41 percent have plans to invest in providing the ability to quote and buy coverage via mobile.
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