Within emerging digital insurance enterprises, there are two types of IT teams. There are those who continue to work on the back-end legacy systems, performing updates, reinforcing security, beefing up storage, and figuring out better ways to enable end-user access to these systems. Then, there are those individuals working on the newer initiatives – cloud-based services, data analytics, mobile access and social platforms.
Gartner calls this “Bimodal IT” – one track for the keeping the lights on in the data center, the other for the glitzy new rollouts. Ideally, these two IT worlds would overlap, and professionals from both modes would spend time, together, figuring out ways to grow their businesses, leveraging investments in existing systems, while building out new digital capabilities.
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