The insurance industry's work with SOA (service oriented architecture) dominated a new report published by ComputerWorld's John Webster. Webster cites two insurance company implementations as examples of SOA reaching a new stage of maturity – moving past the coding and bits and bytes and being applied to address real business problems.
Massachusetts Mutual Life Insurance Co. maintains a service oriented architecture with about 40 services, including distribution management, premium collections, customer information management, new business and underwriting. "These services integrate applications across business units, each of which markets different products. Instead of replacing an existing application wholesale, business units select an appropriate combination from the company's array of shared services," Kinam-Peter Kim, manager of enterprise SOA at MassMutual, is quoted as saying.
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