Organization Root Tag

With mobile channels matured, the insurer looks to capitalize on other emerging technologies, including virtual reality and the Internet of Things.

Voice assistants provide carriers with another digital channel for engaging their policyholder customers, but the platforms remain somewhat limited for now.

Consolidation in the industry continues to accelerate, providing less competition, fewer options for consumers.

Car insurers are leveraging a range of digital solutions to slow crash losses as Distracted Driving Awareness Month approaches.

Pete Frey will develop and oversee a usage-based insurance program and connected business fleet platform for Nationwide's commercial customers in new role.

For insurers, thinking of the network of capabilities available in specific geographical areas can provide tangible advantages when it comes to delivering on the promise of major technological advances.

Digital Insurance takes a look at the auto insurance carriers with the biggest U.S. market presence and their recent technological initiatives.

Carrier leaders are optimistic that they have figured out the best way to navigate digitally driven upheaval in the industry, says PwC survey.

The new hands-free tool is designed to provide answers to more than 150 commonly-asked health care questions by policyholders.

There will be widespread adoption of AI and especially of robotic process automation, as organizations look to boost the value of data, says Christopher Mazzei.