Banco Popular de Puerto Rico

John Geyer, head of the life insurer's innovation office, sheds light on MetLife's work with insurtech startups, established tech companies and ways to create a creative culture within to reach the millennial market.

With mobile channels matured, the insurer looks to capitalize on other emerging technologies, including virtual reality and the Internet of Things.

The insurer set up an innovation lab in 2016 with SVP of Commercial Auto Kim Garland at the helm, but also keeps a sharp eye out for transformation occurring outside company walls by insurtechs.

The insurer embeds new technologies, such as AI and IoT, into its organization on an ad-hoc basis, rather than developing products separately in a lab and force-fitting them.

The insurance industry needs to “dare to think big” and make more sweeping transformations, says author and futurist Chunka Mui.

The auto insurtech has come a long way in the past year. Dan Manges, co-founder and CTO, talks about its growth aspirations.

June 5-7, 2023
DIGIN 2023, the industry's flagship event returns IN-PERSON and will gather hundreds of senior leaders to discuss the most innovative solutions and the most important insights shaping the future.
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November 7-8, 2022 | Radisson Blu Aqua, Chicago, IL
Digital Insurance honors the transformative women leaders who are bringing the industry into the connected future with its Women in Insurance Leadership rankings. In 2022, this iconic program will also feature a two-day, in-person conference that celebrates the honorees and gathers leaders in the community for progressive conversations about the future.
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Meaningful progress on DEI initiatives has a real effect on the workforce. We examine the dynamics that drive this conclusion and what it means for companies.