Banco Popular de Puerto Rico

Insurance professionals face a daunting year with a myriad of challenges, but are hopeful they can capitalize on potential opportunities.

Insurers look to a streamlined claims process for customer experience improvements and increased operational efficiencies.

Despite decades of corporate talk and experimentation, digitization strategies remain largely piecemeal, unfocused, and ineffective. Is change finally coming?

Technology moves at a breakneck pace that threatens to leave flat-footed organizations in the dust. But industry leaders are leveraging the bleeding edge to get ahead of the pack and never look back. 

Insurance companies and their technology partners are mobilizing to respond to rapidly changing customer needs and expectations in the post-COVID era.

Organizations are driving to become fully automated enterprises, but single point solutions are putting that goal at risk.

As much as consumers' financial services needs have evolved in the last two years, so have executives' demands and expectations of their innovation initiatives.

Until employers rethink their policies and benefits, the challenges of the Great Resignation on businesses and employee well-being will persist.