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Deloitte's Gopi Billa joins the show to talk about what the insurance workplace will look like as COVID-19 restrictions are lifted and carriers make choices about their workforce.
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Travelers' EVP and chief technology and operations officer Mojgan Lefebvre joins the show to discuss the company's tech priorities before, during, and after the pandemic; and how the company is keeping up its recruiting and onboarding of key tech talent during this crisis.
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Many insurers report no changes to their plans, with some reshaping and a few accelerating, but very few pausing or retrenching.
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J.D. Power's Tom Super joins the show to talk about where gains are going in auto insurance while COVID-19 rages.
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Forrester analyst Ellen Carney joins the show to discuss how insurance companies are likely to spend their digital and technology budgets in the wake of COVID-19, in order to adapt to the current situation and beyond.
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With insurers rapidly deploying digital capabilities in order to service socially distancing customers, Jamie Yoder of Snapsheet thinks these habits could stick and become status quo going forward.
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Rick McCathron, chief insurance officer of the digital home insurance carrier Hippo, talks rapidly ramping up work-at-home and virtualizing home inspections as the coronavirus fallout spread.
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Learn how data informed Allstate's decision to rebate auto insurance customers as COVID-19 kept cars off the road.
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The insurer embeds new technologies, such as AI and IoT, into its organization on an ad-hoc basis, rather than developing products separately in a lab and force-fitting them.
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The insurer set up an innovation lab in 2016 with SVP of Commercial Auto Kim Garland at the helm, but also keeps a sharp eye out for transformation occurring outside company walls by insurtechs.
