Workers' compensation

Michelle Carter, chief underwriting officer, has been with workers' comp-focused organization Kinetic for just over a year. She is a 2025 Women in Insurance Leadership honoree.

The integration of AI into the workers' comp space begins by making it predictive, prescriptive and focusing on the use of Agentic AI.

Mental health is the number one workplace safety concern for employees, according to Pie Insurance's 2025 Employee Voice on Workplace Safety Report.

Injury severity is the driving factor for juror sympathy and high compensation expectations, according to Swiss Re's report.

Digital Insurance speaks with Rob Evans, director, claim process technology at Broadspire, about how technology is being deployed in workers' compensation.

Catching fraudulent claims has become much more complicated than detecting doctored images. Fraud can be found in correlations of medical treatment data, legal representation and adjuster evaluations, experts said.

Using AI to review lengthy documents for injury claims can find key points for insurers questioning validity.

Cybersecurity is a top challenge for business leaders, according to The Hartford's 2025 Risk Monitor.

A new webinar from the Travelers Institute examined the intersection between mental and physical health and looked at the evolving labor market.

There is a need to understand how mental health impacts workers' compensation claims.

One of the main factors affecting the casualty market in 2025 will be escalating jury awards in trials.

Travelers' Joan Woodward details a new initiative focused on mental health and wellbeing in the workplace in the latest DigIn podcast.

Joan Woodward of the Travelers Institute discusses the shifting dynamics of the modern workplace and the importance of focusing on mental well-being.

Five key trends could affect the insurance industry in 2025.

These bad actors thought their criminal activities would provide a big pay day – they were wrong.

Digital Insurance reached out to insurance professionals for comments related to trends in workers' compensation insurance.

The most expensive injury in food service is a fracture, with an average cost per claim of $22,837.

Lyft partners with Smartcar; ZestyAI and West Bend Insurance expand partnership, plus more insurtech news.

GenAI and other technologies are improving communication, care and outcomes for injured workers.

Jean Feldman and Aaron Deering of Sentry Insurance discuss how carriers are using technology in new ways to improve the workers' compensation experience for injured employees.