Join us to learn what it looks like to transform your data platform to a logical data platform and how it's accelerating business insights, improving agility, and building a foundation for the future of AI.
The insurance industry is changing fast, and with soaring catastrophic claims, automation isn't a luxury—it's a necessity. To meet rising demands for speed and transparency, insurers need seamless digital processes now to boost efficiency and elevate customer experience (CX).
The value of CX is clear: a recent McKinsey study found that CX is a strong predictor and driver of financial and organizational outcomes. With AI comes the promise of faster resolution for low-touch CX interactions - but complex questions and the potential for customer confusion aren't going anywhere.
This webinar unpacks that question, sharing insights from the research and first-hand experiences from Ryan Hanley, a former producer and agency owner.
Hear from Celent on the 6 steps to a modern insurance enterprise, and why getting your data strategy right should be the first step in your journey to AI adoption.