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Allianz Life looks to improve its customer service and product development with new core system.

Adoption numbers are up from 18 months ago, and users are reporting up to an hour and a half saved per day, according to a recent survey.

Expectations of extreme activity scaled back slightly, however

With acquisition, firm becomes part of Digital Benefit Advisors’ network, opens North Carolina office.

Shouldn't digital be part of everyone's job description by now?

Passive observation and exploration are generally not enough in a complex business environment — innovation requires experimentation.

The auto insurer is searching for a way to convince more drivers to try its telematics technology.

Celent reports that interest in mobile apps, especially those for tablets, is fueled by the desire to lower front-office costs and facilitate customer interactions.

Over the course of three years, Aegis Insurance, a midsize mutual specialty commercial insurer, completed an overhaul of its legacy core systems. The result is a 50-percent reduction in the average time it takes to process a transaction, a 70-percent improvement in quoting and an 80-percent improvement in renewal processing.

Portals have come a long way. They serve a wide range of stakeholders, from prospects to policyholders to distributors, adjusters and others. They are the go-to places for information dissemination and collaboration, creating an experience of easy to do business with them. If you aren't providing a portal to your customers and partners today, time is running out.

While vendors are optimistic about revenue growth over the next few years, a new report from Aite Group urges them to do a better job of aligning with P&C carrier needs.

Updated models designed to include multiple price volatility catalogs and the ability to modify industry premiums by adjusting default values.

The Federal Bureau of Investigation has reportedly asked company executives about the wiring of funds to operations in locations such as India, Sweden and Singapore.

Calling an insurance agent or broker is one of the least attractive options for getting information about health insurance plans, according to new survey results from Forrester.

Michael Harden, current chairman of Willis Re in Australia, will shift his efforts to Bermuda.

Celent warns of a dramatic shift in the technology that group-enrollment insurers use to gain consumers’ attention and interact with them.

Insurer looks to replace legacy claims management system, implement enterprise data mastery technology.

The individual annuity market continues to be hyper-competitive, with technology playing an ever-larger role in insurers’ ability to attract, retain, and profitably serve clients, according to a new market trends report from Novarica, titled “Business and Technology Trends: Individual Annuity.”

Attunity Ltd., a leading provider of information availability software solutions, has announced a new partnership with HP as well as the availability of its enhanced Attunity Click-2-Load software for HP Vertica.

Composite rates for P&C, personal lines and other individual categories decline in the absence of CAT events