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The U.S. property/casualty industry is increasingly profitable, with a Q1 net income of $10.1 billion, compared with $7.8 billion for the same quarter last year; profitability as measured by the cumulative annualized rate of return on average policyholders’ surplus increased to 7.2 percent from 5.6 percent for the same quarter last year, according to the Insurance Services Office (ISO), and the Property Casualty Insurers Association of America (PCI), which released its quarterly profits and profitability report.

BOLT set to offer Hiscox's small commercial insurance products to business owners across the United States.

Insurer introduces new cyberliability insurance product and will partner with NetDiligence, a provider of post-incident services.

The app is designed to provide clients with a view of their current economic value based on their expected lifetime earning capacity.

Company also opens new regional underwriting offices in Atlanta, Chicago and Dallas.

At Monday’s morning session on the FIO at the Insured Retirement Institute’s Government, Legal and Regulatory Conference in Washington, D.C., John Fielding—a counsel in the Washington office of Steptoe & Johnson LLP, where he is a member of the Government Affairs & Public Policy practice focusing on insurance and financial services legislative and regulatory matters—speculated that a tiff between the Office of the United States Trade Representatives (USTR) and the FIO may be stalling the document’s release.

Robert Hartwig, president and economist of the Insurance Information Institute, outlines four necessary criteria for a hard market, one marked by sharply rising rates in excess of 10 to 15 percent.

J.D. Power found particularly sharp increases in customer satisfaction with policy offerings and interactions with insurers.

Overall, spending barely increases; CIOs lack confidence in budget plans.

Mobile app is the latest in an educational campaign on alternative investment strategies for financial advisors.

For many adults in the United Kingdom, insurance is a “grudge purchase” – bought to insure against the possibility of something unfortunate happening – and the value test is the customer experience at claim time, according to “The Reality and Opportunities in Claims Management: Consumer Experiences in the United Kingdom,” a new report from Celent.

In a new survey, marketers agree that a better relationship with the technology department will enable them to do more and get better results with their programs.

The research firm cut back its expected increase in overall enterprise application spending for this year to 4.5 percent, down half a percentage point from its outlook for the year in Q1 2012. That near-term reduction still amounts to $120.4 billion spent in the business software and solutions marketplace, up from 2011’s total of $115.2 billion in 2011, Gartner stated.

Enterprise content management firm to partner with Volly for the integration of its Digital Mail Gateway software.

Customer service staff to be bolstered at award-winning call center.

A pair of new reports assess the top social media presences within the insurance industry and provide metrics and tactics to effectively harness your social networks.

Survey conducted at America’s Health Insurance Plans Institute 2012 reveals health insurance executives’ opinions on reform, increasing health care costs and the Patient Protection and Affordable Care Act.

The United States Senate passed the Senate 2012 Farm Bill in a 64-35 vote. The Senate version of the bill would cost $498 billion, save $23.6 billion over the next 10 years and eliminate $5 billion per year in direct payments. The Federal Crop Insurance Program (FCIP) would become the primary risk management tool for farmers.

Rebranded and updated CyberEdge product attempts to stay on top of risk trends, such as cloud computing resources.

SAP report shows companies with mature best practices double operating margins and triple revenue growth.