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Ethos now provides on-site surveillance operations in Kentucky, Florida and Alabama.

Compliance publication names Norkom “Vendor of Year” for its contribution to financial services and accounting compliance and regulation.

While admirers push a bill seeking to nationalize agent licensing, detractors say the legislation is meant only to stymie other efforts.

Insurers perceive quality of service as key to gaining competitive edge, and will make IT management software investments accordingly.

Michael McGavick will replace Brian O'Hara, XL's CEO for the past 13 years, on May 1.

The Los Angeles P&C carrier adds ID theft resolution services to its offerings.

Christopher Guidette will be responsible for planning and executing internal and external strategic communications.

As the industry continues to consolidate, technology will be key to attracting a broader, more ethnically diverse customer base, says the association.

Lloyd’s of London issues a policy covering a Dutch winemaker’s most important asset: his nose.

The Minneapolis-based firm announced Mike O’Brien as its new president, as well as executives Tom Ademite and Joe Thomas.

The federal Agency for Healthcare Research and Quality is providing $5 million to fund two studies of best practices for using clinical decision support software.

To appease concerned insurers, the vendor community needs to step up with improved home health monitoring technologies, according to a recent Parks Associates’ report.

A new survey reports that most insurance industry executives feel confident in their ability to manage risks, yet those with excellent S&P ratings are more conservative. Both cite technology as an enabler.

Members of the insurer, vendor and consulting communities last week discussed the keys to forging mutually beneficial, long-term business relationships.

Los Angeles — Farmers Group Inc., a wholly owned subsidiary of Zurich Financial Services, announced the appointment of Kevin Kelso to the position of Farmers EVP and chief marketing officer. Kelso was previously Farmers EVP and president of personal insurance.

Washington – State and federal regulators, consumer advocacy groups, life insurance companies and those who sell and distribute annuity products recently gathered to address the issues of suitability of annuity sales at a summit. The Bethesda, Md.-based Insurance Marketplace Standards Association (IMSA) convened the summit.

Hillside, N.J. — myClosingSPACE.com, an online title insurance and closing services company, announced it is now available to new homebuyers, mortgage refinancers, attorneys, lenders and Realtors nationwide. The decision was made after the title company successfully test marketed its online business in New Jersey, Florida, Pennsylvania and New York.

Predictive modeling and emerging claims technologies will affect the nonstandard auto insurance market, according to Conning Research & Consulting.

University Park, Ill. — Insurance technology company Applied Systems Inc., which also provides broker management systems and services for accounting, customer, policy, claims management and all related agency functions, recently named Mark Layden its new COO.

San Diego — Golden Eagle Insurance Corp., a Liberty Mutual Agency Markets regional company offering commercial property/casualty products in California through appointed independent agents, announced the appointments of Dennis Levesque to regional VP, southern region and Michael Teng to VP of underwriting. Both appointments will be effective March 17, 2008.