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he software-as-a-service product creates tailored reports for end users across the insurance organization.

The move follows earlier investments by the carrier in its website, customer portals and core systems.

Most consumers have already benefited from digital, mobile self-service, but have also been victims of tech gone wrong.

Early adopters of advanced AI technologies are able to reduce fraudalent practices and improve customer service, says Julie Conroy.

A bipartisan deal to shore up Obamacare exchanges has “stalled out,” a top Senate Republican said Wednesday.

Jon Colello, president and head of underwriting, advises carriers to focus on technologies and partnerships reducing data sharing costs.

The insurer will continue to improve its machine learning technology as it adapts and learns from customer inquiries.

Organizations continued to have great need for infosec and DevOps talent, but there was little gain for data processing professionals in September.

Package includes subsidies to health insurers in advance of 2018 enrollment period, Lamar Alexander says.

Republican Senator Lamar Alexander said Monday that he spoke with Trump about a bill that includes the subsidies, and got Trump’s blessing.

SVP Jerry Gupta notes the emerging technology has increasingly been used in distribution and claims straight-through processing.

Enterprises remain committed to building on their legacy infrastructures, but the massive influx of data poses new challenges to incorporating it all.

Trump decision to end cost-sharing subsidies will cost insurers $1B this year, says Michael Consedine.

CLARA analytics will offer carriers AI and predictive analytics tools that help injured employees return to work quickly.

The primary uses are for sending alerts, notifications and reminders, marketing messages, streamlining account registration and protecting accounts with two-factor authentication.

Spending on core systems and digital innovation is high, but CIOs are spending a lot of time meeting data security needs, says Novarica.

Cost savings reduction payments are essential to support law passed by Congress, Eric Schneiderman says.

The move is politically risky as it may force bipartisan effort in the Senate to craft legislation to shore up the ACA insurance exchanges.

More than eight in ten individuals who buy ACA plans also get help paying their premiums directly from the federal government.

The halt to cost-sharing reduction payments threatens to raise ACA customers' premiums drastically.