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Blue Cross & Blue Shield of Illinois, a subsidiary of Health Care Service Corp. and the state’s largest insurer, signed up 92 percent of all 217,500 enrollees between October and mid-April.

Insurers increasingly recognize that cloud services can also codify customer data and foster new business opportunities.

Insurers already immersed in the cloud share their steps to success.

Sam Medina begins a 3-part series on Transforming the IT Investment Budget in order to fund new programs and initiatives without the necessity of additional capital expense.

Life insurance in advanced economies will return to growth this year as sales in the United States reverse a contraction, spurring returns for providers.

Bill recognizes some consumers may need or want to buy health insurance off the exchange without having had a special qualifying event.

The state is considering defaulting to HealthCare.gov, even as it pours millions of dollars into a last-ditch attempt to fix its dysfunctional HIX.

Linda Honour, program management office lead, talks about the creation of the centralized project management office and the company’s massive effort to increase its ability to deliver projects on time and on budget.

In today's competitive marketplace, insurers must be able to measure what's working and what isn’t with their mobile engagements.

Mobile opens up new avenues of interaction with customers, as well as adding a new dimension to internal operations.

Bob Pace now is VP and chief claims officer; Tim Horgan now is chief marketing officer and VP of transportation.

The platform, developed on SAP HANA, is designed to help banks and insurance firms to transform finance operations.

The application is designed to help insurers drive business growth and transformation.

When prices are relatively the same, the differentiator is now customer experience.

All companies are aware of the growing risk of cyberattacks, yet few are taking the steps necessary to protect critical information. The key? Senior managers need to lead.

This growing combination of real-time data collection from remote sources, wireless connectivity and analytics could affect virtually every aspect of insurance.

The increase in time being spent interacting online via social media channels represents one of the greatest new business opportunities of all time. But for the insurance industry, it may represent one its greatest challenges.

The U.S. Department of Health and Human Services will also hire a chief executive officer and chief technology officer for the insurance exchanges.

By 2015, most mobile applications will synchronize, collect and analyze deep data about users and their social graphs, according to Gartner Inc.

Satisfaction highest among 'Loyal Advice Seekers;' Auto-Owners, State Farm and The Hartford lead the pack, J.D. Power says.