Auto insurance

Erin Slater, head of financial services strategy with Quad, shares how firms can find the balance between innovation and privacy.

Gary Hallgren, president of Arity, shares insights into the misconceptions drivers hold and how technology and data analytics can drive positive change in driving habits.

The use of telematics allows auto insurers to tailor policies and pricing to customers based on their driving habits.

American Transit, also known as ATIC, insures roughly 60% of New York City's more than 117,000 commercial taxis, livery cabs, black cars and rideshare vehicles.

The quest for money-saving alternatives reflects a rapid run-up in insurance premiums in recent years, driven partly by the rising cost of car parts and repairs.

Drivers in these 20 American cities speed the least, brake more softly, and aren't as glued to their phones while behind the wheel.

The General's Jack Martin discusses how technology is transforming customer experience.

Only 27% of Gen Z adults can define "deductible," according to the NAIC, and more than half feel overwhelmed when dealing with insurance.

The latest loyalty indicator and shopping trends (LIST) report from J.D. Power, in collaboration with TransUnion.

Department of Labor announced a settlement with Unum Life Insurance and four insurers sue Norfolk Southern, plus more legal news.

The Atlanta-based mileage-based auto insurance startup confines its criteria to odometer readings, rather than intrusive installed telematics devices. It has collaborated with Porsche to create a unique coverage offering for the automaker's customers.

Progressive scored first overall for online user experience in the Q2 2024 Online Insurance Scorecard from Keynova. State Farm and USAA tied for second.

Rising costs and lengthy claims processes are persisting, in part due to shortages and increasing attorney involvement, according to the 2024 LexisNexis Auto Trends report.

Insurance associations sue U.S. DOL and other legal news.

As insurance rates continue to rise, the J.D. Power 2024 U.S. Auto Insurance Study finds consumer trust is key to maintaining satisfaction and brand loyalty.

Over three-fourths, 76%, of consumers have reviewed their insurance policies in the past six months or plan to do so by the end of the year, according to Nationwide's 2024 Economic Impact research.

Value depreciation, infrastructure concerns and high insurance costs may deter buyers.

Tesla hires former GEICO exec to lead strategic insurance partnerships

Digital channels are critical for auto insurance shopping and services, according to the J.D. Power 2024 U.S. Insurance Digital Experience Study.

The latest TransUnion report on insurance shopping trends found, like J.D. Power's research, that auto insurance shopping has increased again after dropping at the end of 2023.