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Digital Insurance research finds an industry preparing for economic headwinds, but focused on the customer.
December 13 -
As 2022 gets under way, insurers have opportunities to boost their visibility beyond simply increasing their marketing spending.
February 9McKinsey & Company -
Celent finds the two most important corporate goals impacting 2021 tech plans are growth and process optimization.
February 10Celent -
The trend toward accelerating digital interaction development is happening, but it's not coming with a lift in financial resources.
October 8 -
Remote processing and customer service investments are up, according to new research from Celent.
September 18 -
Many insurers report no changes to their plans, with some reshaping and a few accelerating, but very few pausing or retrenching.
May 18ReSource Pro -
Early research from Celent quantifies initial reactions
April 22North America Property Casualty Practice at Celent -
While U.S. tech spending this year is less than the growth in 2017 and 2018, it is still relatively strong. But there are more downside risks than upside potential ahead.
August 23 -
Tech execs have become less certain of their ability to satisfy end users.
January 3