Core systems

After a year making and implementing difficult IT decisions, insurers are focused on getting back to delivery in 2010.

Retirement planning fraud will be part of the purview of new, multi-agency unit.

In spite of some changes to the core operations of its sponsor, the 2009 ISOTech Business Conference ended in Orlando today with a homogeneous approach, offering education and networking opportunities, as well as several new product announcements.

Insurers should prepare for an expanded focus by regulators on risk mitigation and consumer protection in 2010, say compliance experts.

A.M. Best and Fitch announce ratings changes on senior unsecured notes for CNA and HCC, affirmed AVIVA and revised Transatlantic Holdings’ outlook to negative.

INN reports from ISOTECH 2009, where Monday’s general session speakers discussed challenges the industry faced in the past and will face in the future.

The enterprise IT services survey offers insights into insurers' IT and outsourcing decision-making in North America and Europe.

Aon, Marsh and Willis agree to support endorsement exchange based on ACORD standards.

Trade associations issue joint letter expressing concern over provisions contained in health reform bill.

The National Committee for Quality Assurance (NCQA) and U.S. News Media Group released the fifth annual edition of America's Best Health Insurance Plans on USNews.com. Published at the start of open-enrollment season, when Americans nationwide prepare to select their health coverage, the 2009-10 Best Health Insurance Plans guide provides consumers with comprehensive rankings and important detailed information for over 600 commercial, Medicare, and Medicaid health plans.

Designed to manage claims operations for group employee benefits products, the new system replaces an in-house legacy system.

The visible departure of several high-profile employees has not weakened the insurer, but instead created room for others to take bigger roles, says firm’s CFO.

Producers’ status affects unique preferences, and shapes business plans, notes Mintel Compermedia.

Putnam Investments' CEO says 401(k)s need to be improved so that their income stream does not run out too early.

Program administrators and managing general agents are interested in growing through acquisition—in other PAs/MGAs and carriers, according to a recent survey.

The patent-claim elements of Accenture’s 2007 lawsuit against Guidewire were never dismissed.

IIABA study finds that buyers foregoing savings when purchasing insurance.

A study says a failure to implement service catalogs can blunt process improvements.

The rhetoric is heating up as Accenture issues clarification, justification statements in response to Guidewire’s strong response to technology patent infringement charges.

HP's acquisition of 3Com will speed the convergence of networking and storage in insurance company data centers.